{"id":3415,"date":"2017-11-16T15:47:38","date_gmt":"2017-11-16T13:47:38","guid":{"rendered":"https:\/\/alalpe.com\/?page_id=3415\/"},"modified":"2024-05-10T11:43:35","modified_gmt":"2024-05-10T09:43:35","slug":"solucions-tecnologiques","status":"publish","type":"page","link":"https:\/\/alalpe.com\/ca\/solucions-tecnologiques\/","title":{"rendered":"Solucions tecnol\u00f2giques"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Solucions tecnol\u00f2giques<\/h1>\n<h3>Eines pr\u00f2pies i especialitzades per millorar el servei i la gesti\u00f3.<\/h3>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:30px\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>En els serveis postvenda, les eines tecnol\u00f2giques hi tenen un paper clau per donar un bon servei. Els sistemes inform\u00e0tics ens aporten capacitats vinculades a l\u2019efici\u00e8ncia (temps de resposta i gesti\u00f3 d\u2019incid\u00e8ncies) i a la millora de la gesti\u00f3 (contacte amb les plataformes del client).<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>La nostra dilatada experi\u00e8ncia en aquest mercat ens ha perm\u00e8s generar eines hiperespecialitzades en la nostra activitat per a un millor servei al client.<\/p>\n<p>Aquestes eines \u2212i el coneixement del mercat que duen impl\u00edcit\u2212 les posem al servei dels nostres clients amb l\u2019objectiu de millorar i agilitar el servei.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:100px\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-149\" src=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal-1024x593.jpg\" alt=\"\" width=\"1024\" height=\"593\" srcset=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal-1024x593.jpg 1024w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal-300x174.jpg 300w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal-768x445.jpg 768w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal-600x348.jpg 600w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/03\/Sareteknika-espana-portugal.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\nEina de gesti\u00f3 d\u2019avisos pr\u00f2pia<\/h5>\n<p>Dissenyada a partir de l\u2019experi\u00e8ncia adquirida en aquests \u00faltims 40 anys d\u2019activitat en el sector. Modulable, intu\u00eftiva i f\u00e0cil d\u2019integrar amb els processos actuals de les marques.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1887 size-full\" src=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/gestion-del-conocimiento-1.jpg\" alt=\"Gesti\u00f3n del conocimiento\" width=\"1024\" height=\"593\" srcset=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/gestion-del-conocimiento-1.jpg 1024w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/gestion-del-conocimiento-1-300x174.jpg 300w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/gestion-del-conocimiento-1-768x445.jpg 768w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/gestion-del-conocimiento-1-600x347.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\nEines per a la gesti\u00f3 de coneixement<\/h5>\n<p>Eines per a la centralitzaci\u00f3 del coneixement espec\u00edfic dels productes dels nostres clients amb l\u2019objectiu d\u2019utilitzar-lo en benefici de l\u2019efici\u00e8ncia en la reparaci\u00f3.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:100px\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1884 size-full\" src=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/dispositivos-m\u00f3viles.jpg\" alt=\"\" width=\"1024\" height=\"593\" srcset=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/dispositivos-m\u00f3viles.jpg 1024w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/dispositivos-m\u00f3viles-300x174.jpg 300w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/dispositivos-m\u00f3viles-768x445.jpg 768w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/dispositivos-m\u00f3viles-600x347.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\nDispositius m\u00f2bils<\/h5>\n<p>Tots els nostres t\u00e8cnics disposen de dispositius m\u00f2bils amb l\u2019objectiu de treballar en temps real sobre les eines inform\u00e0tiques i augmentar d\u2019aquesta manera l\u2019efici\u00e8ncia en el servei.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1885 size-full\" src=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/Reporting.jpg\" alt=\"\" width=\"1024\" height=\"593\" srcset=\"https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/Reporting.jpg 1024w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/Reporting-300x174.jpg 300w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/Reporting-768x445.jpg 768w, https:\/\/alalpe.com\/wp-content\/uploads\/2017\/05\/Reporting-600x347.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\nReporting<\/h5>\n<p>Sistema avan\u00e7at d\u2019indicadors de servei i reporting a mida de les necessitats de cadascun dels nostres clients.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Solucions tecnol\u00f2giques Eines pr\u00f2pies i especialitzades per millorar el servei i la gesti\u00f3. En els serveis postvenda, les eines tecnol\u00f2giques hi tenen un paper clau per donar un bon servei. Els sistemes inform\u00e0tics ens aporten capacitats vinculades a l\u2019efici\u00e8ncia (temps de resposta i gesti\u00f3 d\u2019incid\u00e8ncies) i a la millora de la gesti\u00f3 (contacte amb les...","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/pages\/3415"}],"collection":[{"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/comments?post=3415"}],"version-history":[{"count":0,"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/pages\/3415\/revisions"}],"wp:attachment":[{"href":"https:\/\/alalpe.com\/ca\/wp-json\/wp\/v2\/media?parent=3415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}